Specialised guide to selecting POS software for unified commerce
This guide is for CIOs and business leaders of retail chains who are responsible for or involved in the process of evaluating and selecting new point of sale (POS) software for their stores.
- The must-have features of a modern POS
- The criteria for selecting a vendor
- The levers for in-store optimisation

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In this guide
- Store fulfilment: more than 50% of all online orders from retailers with a unified commerce strategy are fulfilled from their stores.
- Advanced personalisation: 78% of consumers admit they are more likely to make repeat purchases from brands that offer personalised products, services and communications.
- Recommerce: the global second-hand clothing market will reach 350 billion dollars by 2028.
- Optimised in-store checkout: 60% of shoppers consider long checkout lines the most unfavourable aspect of the in-store shopping experience.
- Easier product launches: retailers that introduce agile pricing strategies can see revenue increase by up to 10%.
- Store opening support: 79% of retail CIOs expect to invest in a net increase in the number of stores by 2024.
- Optimised inventory management and costs: 58.9% of customers who leave a store without making a purchase do so because of stockouts.
- Improved employee experience and efficiency: 74% of retailers with well-established employee experience strategies record double-digit year-on-year revenue growth.
- Lower in-store IT costs
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Everything you need to know about our solutions.
For CIOs and retail chain leaders involved in evaluating and choosing new POS software for their stores.
Store fulfilment, personalisation, optimised checkout, fine-grained inventory management and a strong employee experience.
Because 60% of shoppers consider long queues the most unfavourable aspect of the shopping experience.
58.9% of customers who leave a store without buying do so because of a stockout: real-time management is decisive.
By comparing features, agility, mobility and omnichannel capability, along with control over in-store IT costs.
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