Support and maintain your solutions with our teams

Keep your peace of mind and let our experts assist you in the day-to-day running of your operations: they ensure the evolution and maintenance of your solution.

[COM] Decathlon
[COM] But
[COM] SMCP
[COM] Leroy Merlin
[COM] Noz
[COM] Adidas
[COM] Weldom
[COM] La redoute
[COM] Deporvillage

Orisha Commerce

A partner for your unified commerce

Our teams understand the challenges of unified commerce and support you in getting started with and evolving your solutions, for a use perfectly suited to your business.

From getting started to ongoing support, we stay by your side to guarantee an excellent level of service across your unified commerce operations.

Femme souriante parlant au téléphone de bureau avec un fil noir.

Orisha Commerce in figures

Recognised expertise in unified commerce

+600

commerce experts and R&D engineers

30 years

of expertise in European retail

Offer excellent customer service and optimise your maintenance costs

Faster responses

Respond more quickly to technical and functional requests from the various departments of your company.

Ticket-based incident management

Manage incidents more efficiently with a ticketing system based on severity/priority.

Dedicated resources

Benefit from dedicated support resources to reduce the response and handling time for submitted tickets.

Upskilling your users

Give users the knowledge and skills they need.

More efficiency, fewer interruptions

Increase maintenance efficiency and minimise interruptions to your operations, while reducing configuration and development effort and costs.

Faster updates and expert monitoring

Run update and upgrade processes faster, and stay in control thanks to monitoring by Orisha Commerce experts.

Discover our other services to get the most out of Orisha Commerce

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Ombres et lumière abstraites avec dégradés doux et texture granuleuse.
Ombres et lumière abstraites avec dégradés doux et texture granuleuse.

Let's get down to business

Orisha partners with companies that refuse to be limited by their technology.

What our customers say

Yannick Morat
Christophe Jegou
Julie Arcos Chimier
Raphael Badier
BUT

Openbravo's architecture has allowed us to simplify our entire IT infrastructure and gain agility and flexibility to improve the shopping experience. For stores in particular, it has reduced overall IT complexity by eliminating the need for local servers.

Max Dragone, CIO
Decathlon

Thanks to Openbravo, we were able to lighten our infrastructure in stores by eliminating the need for servers on-site. We are now able to roll out changes in a way that saves much time and cost.

Tim Liu, IT Manager Decathlon International
Deporvillage

Openbravo has been a key player in the company's development over the years, and today continues to provide us with the tools we need to grow and execute our vision.

José Pérez-Milá, Managing Director ISRG Sporting Goods
Groupe Fremaux Delorme

The Fastmag solution has allowed Groupe Fremaux Delorme to grow in a flexible, responsive way, across different countries and through several distribution models (own stores, affiliates, department-store concessions, etc.), which has brought us a great deal.

François-Xavier Castel, CIO, Groupe Fremaux Delorme
Groupe Frasteya

Our group has around 10 stores, which means a lot of stock transfers from one point of sale to another. The complexity comes from having several legal entities, requiring average product prices to be calculated per entity, and that’s exactly what the Ginkoia tool lets us do today.

Yannick Morat, CEO

The big plus with Orisha is how simple the software is. It's an intuitive, fast and reliable tool that adapts to our pace. Phone support is always available and the technicians answer straight away. We really feel supported.

Christophe Jegou, Manager
Tediber

It's easy to read and quick to pick up. The core features are all there, with a clear, complete process to make a sale, including searching for products and the customer record (or creating one for a new customer), and taking payment.

Julie Arcos Chimier, Head of Retail
Adidas Group

The advantage of Fastmag is how easy it is for franchisees to use when getting set up at a store opening. What's more, the Fastmag team listens to what's happening on the ground to keep improving the tools.

Raphael Badier, Senior Manager Franchise Development

products

Discover our products

EDI Gateway

EDI Gateway

Optimize your EDI Powerful EDI software to communicate your messages with your trading partners.

Openbravo

Openbravo

Retail platform for large-scale retail and store networks: unified POS, stock management and omnichannel steering at scale.

Tweakwise for B2C Commerce

Tweakwise for B2C Commerce

E-merchandising software for B2C online retail: personalised results, product recommendations and an optimised search engine.

Vendre

Vendre

E-commerce platform for SMEs: build an online store and manage your catalogue and orders with no technical skills required.

App4Sales

App4Sales

Mobile B2B order-taking solution: interactive catalogue, instant ordering and ERP synchronisation for sales teams.

Tweakwise for B2B Commerce

Tweakwise for B2B Commerce

Personalisation software for B2B e-commerce: smart search, advanced filters and recommendations tailored to professional buyers.

FAQ

Frequently Asked Question

Our experts support you at every stage, from getting started to evolving your solutions, to guarantee an excellent level of service across your unified commerce operations.

Yes. Our teams understand the challenges of retail and adapt their support to your business, your organisation and your tools.

Contact us via the dedicated form: our team will get back to you to qualify your needs and guide you towards the right solution.

Your next milestone starts here

Orisha empowers businesses that refuse to be held back by their technology.