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Openbravo Repair & Workshop

Enhance service with Openbravo Repair and Workshop software

Increase customer satisfaction and take a further step towards the circular economy by developing in-store product repair services.

Deux personnes dans un atelier de réparation de vélos examinent une selle détachée avec un vélo en réparation.
[COM] Decathlon
[COM] But
[COM] SMCP
[COM] Leroy Merlin
[COM] Noz
[COM] Adidas
[COM] Weldom
[COM] La redoute
[COM] Deporvillage

Our solutions are built by teams who have spent 30 years in your stores

+600

retail experts and R&D engineers

30 years

of expertise in European retail

Repair workshop software

Openbravo Repair and Workshop repair workshop software

With Openbravo Repair and Workshop, you gain full control over the workload of your repair workshop. This empowers your teams to focus on carrying out tasks, advising customers and providing clear information on repair times and pricing. As a store manager or brand manager, you can significantly improve customer satisfaction by ensuring smooth, efficient and transparent repair processes.

By providing accurate quotes, transparent communication and clear timelines.

By improving resource allocation and keeping track of the repair status.

By effectively tracking and managing spare parts and components, ensuring optimal stock levels.

By enabling the solution to be used on mobile devices, both inside and outside the store.

Femme souriante avec tablette dans un atelier de réparation de vélos avec plusieurs bicyclettes autour.

Key features

A complete suite for your repair activities

Explore the comprehensive suite of features designed to streamline your in-store repair activities.

Repair quotations

Provide accurate quotes to clearly inform your customers about repair pricing.

Repair orders

Manage repair orders and track the progress of each job.

Job planning

Organise the workshop schedule to meet expected deadlines.

Chatbot support

Support your teams with built-in assistance.

Add photos with a smartphone

Document repairs by adding photos directly from a smartphone.

Simple, multi-device use

Enjoy fast onboarding across all your devices.

Let's get down to business

Orisha supports companies that refuse to be held back by their technology.

Operational efficiency

Optimise the efficiency of your repair processes

Simplify and optimise repair workflows to ensure more efficient and better organised operations. Improve resource allocation, minimise downtime and maximise productivity in your repair shop.

Un homme souriant portant un tablier marron dans un atelier de réparation de vélos avec une tablette.

Customer experience

Deliver an exceptional repair experience

Deliver exceptional customer experiences with personalised advice, transparent pricing and reliable repair timelines. Provide accurate quotes, transparent communication and timely updates, driving higher customer satisfaction levels. Attract new customers and increase your revenues by enabling online slot booking.

Un homme répare un vélo pendant qu'une femme sourit dans un atelier de réparation de vélos.

Solutions

Explore other complementary modules and products

Openbravo POS

Openbravo POS

Openbravo's omnichannel point of sale: fast, mobile checkout connected to your entire store network.

Openbravo mPOS

Openbravo mPOS

Openbravo's mobile checkout module: turn a tablet or smartphone into a till for a flexible shopping experience.

Openbravo SCO

Openbravo SCO

Openbravo's self-checkout module for retail: self-service checkouts integrated with your POS system and stock management.

Openbravo SSMS

Openbravo SSMS

Openbravo's store management module: manage stock, receiving and internal movements from a unified POS system.

Openbravo OMS

Openbravo OMS

Openbravo's OMS module: orchestrate your omnichannel orders, stock and shipments across all your sales channels.

Openbravo PIM

Openbravo PIM

Openbravo's PIM module: centralise and enrich your product data to distribute it consistently across all your retail channels.

Openbravo Repair & Workshop

Openbravo Repair & Workshop

Openbravo's workshop and after-sales module for large stores: manage repair orders, parts and customer follow-up from the POS.

Openbravo Commerce Central

Openbravo Commerce Central

Openbravo's unified commerce platform: manage your stock, pricing and promotions across all your channels from a central back office.

Openbravo Reporting

Openbravo Reporting

Openbravo's reporting and business intelligence module: dashboards, sales analytics and performance indicators for your store networks.

Openbravo In-Store Back Office

Openbravo In-Store Back Office

Openbravo's in-store back office: manage your point of sale's day-to-day operations directly from a local workstation.

Ombres et lumière abstraites avec dégradés doux et texture granuleuse.

Openbravo Second Hand

Openbravo Second Hand

Openbravo's second-hand module: manage the buying, refurbishment and resale of second-hand items straight from your till.

Contact our team

  • Quick chat with an industry expert
  • Support tailored to your business
  • Response within 24 to 48 hours

Tell us about your needs

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FAQ

Frequently Asked Questions

Yes, these two modules are connected and let you manage repair services checked out on Openbravo POS.

With its modern user interfaces, this module is quickly mastered by workshop teams, offering a fun and efficient user experience.

Your next milestone starts here

Orisha supports companies that refuse to be held back by their technology.